Effective Date: January 2, 2026
Last Updated: December 23, 2025
Welcome to Dephy (the “Site”). We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our Site, powered by Shopify and hosted on Webflow.
By using our Site, you agree to the collection and use of information as described in this Privacy Policy.
Information that can identify you, such as your name, email address, phone number, and mailing address.
When you make a purchase, we collect information necessary to process your order and payment, including:
Payment data is processed securely through Shopify and/or third-party payment processors. We do not store complete payment information on our servers.
We collect information about how you interact with our Site to help us operate, maintain, and improve your experience. This includes your IP address and general location, browser type and version, device type and operating system, pages visited, time spent on pages, navigation paths, and referring websites or links that led you to our Site. This information is collected through analytics, marketing, and platform services such as Google Analytics, Shopify, Webflow, and Klaviyo, and is used to analyze trends, monitor and enhance the Site’s performance, and improve the overall customer experience.
Our Site uses cookies and similar tracking technologies to enhance your experience, understand how the Site is used, and deliver personalized content. Cookies are small data files placed on your device that allow the Site and our third-party services, such as Google Analytics, Shopify, Webflow, and Klaviyo, to recognize your browser and remember certain information about your visit. These technologies help us analyze trends, remember preferences, improve functionality, and provide relevant marketing communications. You can manage or disable cookies through your browser settings, but please note that some features of the Site may not function properly if cookies are disabled.
When you plug a Sidekick battery into the Dual Bay IoT Charger, we collect limited data about how your device is configured and performing. This includes information about device settings, performance metrics, and the location of your charger at the time data is transmitted. This information helps us understand how the device is being used and improve overall functionality.
We do not collect or track your movement, walking routes, or any location data related to your physical activity. By purchasing and using the Dephy Sidekick, you acknowledge and consent to this data collection as part of the normal operation and support of the device. Device usage data is collected separately from web analytics and marketing data.
We use your information to:
We do not sell your personal information. We may share your information in the following situations:
Our store is hosted on Shopify Inc. Shopify provides the e-commerce platform to sell our products and services. Your data is stored through Shopify’s data storage and databases. Learn more here: Shopify Privacy.
Dephy has contracted with TrueMed to process eligible HSA/FSA purchases. See Truemed Disclosures
We use third-party providers for payment processing such as Shopify, HSA/FSA payment processing with TrueMed, email marketing (e.g., Klaviyo), website analytics and hosting (e.g., Google Analytics, Webflow), customer support and ticket management (e.g., Jira), shipping fulfillment, and data analysis. They have access to personal information only as necessary to perform these services.
We may disclose information if required by law or to respond to valid requests from public authorities.
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Dephy does not sell personal information. California residents may submit requests via: hello@dephy.com
We retain personal information to fulfill the purposes described in this Privacy Policy, including compliance with legal, tax, accounting, and regulatory requirements. Order and transaction information may be retained as required by law. Where permitted, you may request deletion or anonymization of your personal information; however, deleting order-related information may limit our ability to provide services such as order history, refunds, warranties, returns, or customer support related to past purchases.
We take reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your information may be transferred to servers outside your country or region. By providing information, you consent to these transfers, which comply with applicable data protection laws.
Our Site is not intended for children under 13. We do not knowingly collect information from children under 13. If we learn we have, we will delete it promptly.
We may update this Privacy Policy from time to time. The revised version will be posted with an updated date. We encourage you to review it periodically.
For questions or to exercise your data rights:
Dephy Inc.
80 Central St, Suite 125, Boxborough, MA 01719
(617) 302-6070